Unit learning outcomes
By the end of this unit, you will be able to:
- evaluate how sustainable management accounting (SMA) can support enhanced organisational decision-making
- consider the inherent challenges posed by SMA
- identify and explain the principles, tools and techniques that can be used in SMA
- evaluate real-world cases illustrating approaches and challenges of implementing SMA practices in a competitive industry.
20.1 Introduction
Sustainable management accounting (SMA) is an approach that integrates sustainability principles into traditional accounting practices to enhance decision-making processes and organisational performance. Organisations may seek to incorporate sustainability measures into their management accounting practices, either to align them to their strategic goals or to reflect regulatory pressures. The extent to which these factors drive behaviour will depend on the organisational context.
SMA integrates tracking, reporting and managing a company’s environmental and social impacts into and alongside financial performance. It aims to improve internal management decisions by considering the impact on society and the environment, thereby contributing to sustainable business practices. To be able to deploy such approaches, management accountants need to have a thorough understanding of production and/or service processes within an organisation. They are then able to determine which aspects of performance could and – most importantly – should be measured.
Management accounting is not constrained by reporting requirements in the way that financial reporting is, and can tailor its measures to support the organisation’s objectives. We have already considered the balanced scorecard approach in Unit 18, which is sufficiently flexible to include non-financial sustainability-related metrics alongside financial metrics. In this unit, we introduce four additional techniques: life cycle costing, material flow accounting, internal carbon pricing and social value.
20.2 Life cycle assessment
Read this MIT Sloan article that considers strategic sustainability uses of life cycle analysis.
Life cycle assessment (LCA) evaluates the economic, social and environmental impacts of a product or service from cradle to grave. By assessing stages such as raw material extraction, production, usage and disposal, LCA provides a comprehensive view of financial and non-financial impacts. LCA is often conducted once the activity – for example, production – has taken place but it can also be adopted for planning purposes. This can inform how key performance indicators (KPIs) are set for the organisation and then broken down for operating units.
Figure 20.1 Product life cycle.
Life cycle costing attempts to include all the costs associated with a product or service. It is important to reflect on the phasing of costs which can be incurred at different times throughout the life cycle. Furthermore, many costs are linked; for example, a focus on waste disposal during a manufacturing can lead to a reduction in end-of-life costs.
Some limitations of life cycle costing include:
- complexity and data requirements
- uncertainty and assumptions involved in evaluating future costs and performance
- focus on cost ahead of other factors that may be equally important
- lack of standardisation.
The process can also be resource-intensive and difficult for smaller organisations to implement.
Pause to reflect
The end-of-life costs and conversion into useable inputs is particularly challenging. Read the article Running in circles: the race to create a recyclable sneaker to learn more.
Consider the shoes you are wearing.
- Detail the five stages using a life cycle approach along with the types of costs you would expect as part of each stage.
- What costs might not be included in the costing you have developed?
- What challenges can you foresee in this long-term costing approach?
20.3 Material flow cost accounting
Material flow cost accounting (MFCA) seeks to support an organisation’s understanding of the financial and environmental impacts of its material and energy usage. The method is standardised through one of the International Organization for Standardization’s standards (ISO 14051), to establish a common approach to assessing material efficiency. It is concerned with the usage of materials in an organisation, therefore it does not consider many of the externalities considered by life cycle costing. Unlike traditional cost accounting, which often treats waste as an overhead cost, MFCA highlights waste-related expenses and encourages sustainable production practices.
Pause to reflect
- What do you think the benefits of MFCA are compared to life cycle costing?
- What advantages do the traditional approaches have over the costing techniques outlined in this unit?
- Why might this be the case?
20.4 Internal carbon pricing
Internal carbon pricing assigns a cost for emissions and seeks to guide internal decision-making to reduce carbon emissions. This can be achieved either through:
- shadow pricing, whereby a charge is allocated to carbon emissions to guide decision-making
- internal carbon fees, whereby a business unit is charged a fee for their emissions which is then used to fund sustainability initiatives, such as offsetting carbon emissions or financing carbon reduction projects.
It can support investment decisions, aid with managing regulatory risks posed by existing and potential carbon pricing regimes, and it can also help management identify risks and opportunities. See for example, Mitsubishi’s use of internal carbon pricing.
The strategy adopted for internal carbon pricing will vary between organisations, although common approaches include a uniform price or a differentiated price (for example, by location or business unit). The organisation’s management will decide which it feels is most appropriate.
Read the McKinsey article Prime Numbers: Internal carbon pricing is on the rise, but needs to rise higher.
Pause to reflect
Review the annual reports of three different organisations – specifically:
- a multinational company
- an NGO (non-governmental organisation) or charity
- a public sector organisation.
Do any of them mention internal carbon pricing? If they do, what is their rationale for adopting this measure? Can you think of any potential challenges for management accountants setting internal carbon pricing rates?
20.5 Social value
Social value, also known as social return on investment (SROI), measures the social and environmental value generated by an organisation relative to the investments made. It provides a framework for evaluating the broader impact of organisational activities on society, thereby helping companies understand and enhance their contributions to social well-being.
Watch this short video from Social Value International, which outlines the principles included in their framework.
Pause to reflect
- In what circumstances is it important to measure social value?
- What challenges does this type of measurement pose?
Together, these tools and techniques support a holistic approach to sustainability, enabling businesses to align their operations with environmental and social objectives while maintaining economic viability.
20.6 Case studies: Examples of sustainable management accounting in action
Access to live case studies of management accounting practices is typically generalised as organisations are competing with each other and do not want to share commercially sensitive information. This can make it difficult to visualise some of the costing and pricing approaches that have been highlighted. The following case studies provide insights into different sustainable management accounting techniques.
Case study 20.1 ISTO pioneers a new level of transparency
This case features ISTO, the Portuguese slow fashion brand. Slow fashion seeks to have a more positive impact on the environment and garment workers, by focusing on classic styles, quality and fair prices. At the opposite end of the spectrum, fast fashion is a global industry that mass-produces low-quality, low-priced clothing and accessories to quickly create and respond to fashion trends. The goal of fast fashion is to get products to consumers as quickly as possible to capitalise on current styles. A major impact of the price pressures associated with fast fashion is that the garment industry has a poor reputation for respecting worker’s rights.
You can find out more about global garment industry workers by visiting Labour Behind the Label and Clean Clothes Campaign.
ISTO is one company that has taken the bold move to publish detailed costing figures for six of their products. The details can be found on their website.
Pause to reflect
- When you review the pricing detail, does anything surprise you? If so, what?
- Do you think that there might be other manufacturing costs that are not captured in the breakdowns presented?
- Do you believe a company can ever be wholly transparent?
Read these articles about ISTO’s approach to fashion and sustainable fashion moves into travel.
ISTO has been inspired by Everlane, a US fashion brand often considered a leader in supply chain transparency. It has sought to extend the principles of transparency with its approach.
Everlane was viewed as a market leader through its self-styled ‘radical transparency’. However, in 2020, Everlane encountered concerns about its employment practices that it has struggled to recover from. Read this article that highlights the challenges faced by the company in restoring its former position.
Pause to reflect
Review the data that Everlane makes available to its customers via its corporate website.
- What evidence of ‘radical transparency’ do you find?
This case has illustrated the potential benefits and challenges associated with sharing detailed costing data. While it can help support customer trust in the company and pricing, it is notable that even ISTO does not provide this data for all products.
How does price transparency impact other industries?
The pharmaceutical industry has been challenged about the pricing of new drugs and the estimated costs of trials. High drug prices have been justified as a means of recouping the cost of research and development of both successful and unsuccessful drugs, and the associated costs of bringing them to market. A recent study indicates that the actual cost of drug development may be lower than has been claimed by the industry. Information of this nature is particularly relevant in the medical industry as difficult decisions often need to be made about who can access various drugs by both policymakers and doctors treating patients.
The food industry faces challenges over a lack of transparency concerning its product pricing strategies. Supermarket chains take a portfolio approach to pricing, but their relative power in comparison to their suppliers has led to concerns that they may be pushing prices down to unsustainable levels.
The sector has also been subject to allegations of ‘price gouging’ – raising prices to an unsustainably high level to take advantage of the operating environment, for example, high prices for medical masks and hand sanitiser during the Covid-19 pandemic. While some consider price gouging a legitimate response to scarce resources, many consider it unethical.
Read the article, Amid allegations of price gouging, it’s time for big supermarkets to come clean on how they price their products for a discussion of supermarket pricing.
Pause to reflect
- To what extent should for-profit organisations be forced to share their internal pricing approaches with others?
- Are there any potential negative consequences to complete transparency around pricing for pharmaceutical companies?
- How would you account for cross-subsidisation of research that does not ultimately result in viable drug launches?
- Do you believe that supermarkets should be transparent about their pricing approaches? Is it more or less relevant for certain types of food products?
Case study 20.2 Expanding the balanced scorecard: The case of Portuguese water companies
Before you start
Before you read this section, read Unit 18, where the balanced scorecard (BSC) method is discussed.
A recent case study conducted with executives at water companies and a consultancy in Portugal queried how the BSC could be designed to incorporate sustainability issues.1 The example was selected due to the concerns of water shortage and a general lack of understanding of the resource in traditional accounting processes and systems. In recent years, Portugal has faced drought – with measures being directed to preserve water. Action is critical to support progress towards the United Nations Sustainable Development Goals (SDGs), as well as to maintain the ongoing operations of the water companies.
Researchers proposed three different approaches to the BSC, namely:
- expanding the standard BSC by integrating sustainability into the four established dimensions
- adding a fifth lens that focused solely on sustainability matters
- creating a separate BSC for sustainability, in this case SDG 6 (clean water and sanitation).
The first two approaches were the most common amongst the interviewee group. The responses from interviewees indicated the importance of translating the abstract SDG aims into specific metrics for measurement via the BSC.
Pause to reflect
Why do you envisage that SDG 6 is the most relevant SDG for water companies in Portugal?
Which SDGs might be relevant for industries in your country? Consider the following industries specifically:
- extractive industries (for example, mining and quarrying)
- agriculture
- healthcare
- education.
How might you amend the BSC to include SDG-related metrics?
Which metrics would you recommend?
20.7 Summary
- Sustainable management accounting combines traditional costing techniques and investment appraisal methods with sustainability measures to recognise the associated environmental and social costs (for example, including waste and carbon emissions).
- SMA seeks to drive organisational decision-making by aligning financial and sustainability goals.
- Accurate data collection for environmental and social impacts is complex but essential for effective SMA implementation.
Further reading
For more information on the application of MFCA, read the following paper:
Huang S. Y., Chiu A. A., Chao P. C., & Wang N. (2019). The application of material flow cost accounting in waste reduction. Sustainability, 11(5), 1270.
To find out more about the management accounting challenges of reporting using the SDGs as a framework, read the report ‘Challenges in reporting on the United Nations Sustainable Development Goals: A management accounting focus’.
References
- Saraiva, H. I. B., Alves, M. D., Gabriel, V. M. S., & Chinthana Kuruppu, S. (2024). A proposal for a balanced scorecard for the water utilities sector to address the United Nations sustainable development goals. Meditari Accountancy Research, 32(5), 1894–1930.
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Saraiva et al., 2024 ↩